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Delivery - for post & packing jump to relevant section:

Mainland UK

Line, spools, release linkages, clips, swivels, rings, mini carabiners, etc. - see relevant sections in Line & Winders catalog

New pricing as of 2 April

• Royal Mail Standard Parcel is no longer available for kites.
• ParcelForce offers full insurance and unlike most couriers will take parcels up to 1.5 metres long without a surcharge.

Parcelforce Express48 - post & packing including full insurance and VAT
for parcels under 2kg in weight

Value up to £100: £12.00

Value up to £200: £13.50

Value up to £300: £18.00

for parcels under 5kg in weight

Value up to £300: £19.00

For each additional £100 in value insurance adds £4.50

Notes
• For post codes IV, HS, KA27-28, KW, PA20-49, PA60-78, PH17-26, PH30-44, PH49-50, ZE (Highlands & Islands of Scotland)
  and post codes BT, IM, TR21-25 (Northern Ireland, Isle of Man, & Isles of Scilly)
  post costs more - please check in advance (click here to see map).
• The Channel Islands are classed as an international destination.

Someone must be at the delivery address to avoid additional redelivery charges

Important delivery information:
On delivery look over the parcel before you sign for it as "RECIEVED IN GOOD CONDITION". If this is signed when the goods are damaged we can't make a claim or get any compensation. If there's obvious damage to the contents don't open the parcel. Have it returned. Damage needs to be officially inspected prior to a claim.

EU countries

For countries accepting parcels 1.5m in length

Shipping options:

1. Default delivery: FedEx World Express on a per-order basis - fully trackable - charges based on volumetric weight include full insurance by default - requires on-line payment in two installments*

2. Alternative: Royal Mail Parcelforce 48 (5 days to EU, tracking, and cheapest insurance charges) - same on-line payment as above

*With the volumetric weight system the shipping charge for an express delivery will not be known until the order is completed and packed, at which time the second (final) installment will be invoiced. Orders are accepted after receipt of an initial installment, usually the value of the order. Thanks to Paypal, this is easy and quick.

Please include the telephone number when sending the delivery address

• Note 1: We could use normal air parcel post to the Republic of Ireland if so instructed
• Note 2: Without full insurance there there can be no compensation in the unlikely event of a claim
• Note 3: In the unlikely event of obvious damage, packages should be returned opened - investigators need to assess the package before proceeding with any claims for compensation can be lodged

Rest of world

For countries accepting parcels 1.5m in length (not USA)

Default delivery is by courier, usually FedEx - charges are based on volumetric weights plus insurance - parcels are trackable - requires payment in two installments using PayPal

Orders are accepted after the first installment and shipped after the second

Please include the telephone number with the delivery address

• Note 1: Without full insurance there can be little or no compensation
• Note 2: In the unlikely event of obvious damage, packages should returned unopened - investigators need to assess the package before proceeding with any claims for compensation

USA

Customers purchase kites with one installment, and after they are built and packed the balance will be invoiced in a second installment. This on-line process quick and easy with PayPal.

Delivery is by courier, usually FedEx World Express

Charges are based on volumetric weight and include full insurance

Fully trackable

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